Terms of Use
Effective date: June 1, 2026. Last updated: June 9, 2026.
These Terms of Use (these "Terms") form a binding agreement between you ("you," "your," or "Customer") and Cauz AI, LLC, a California limited liability company ("Cauz," "we," "us," or "our"), and govern your access to and use of the Cauz website, platform, applications, application programming interfaces, and related services (collectively, the "Services").
PLEASE READ THESE TERMS CAREFULLY. By clicking "I agree" (or a similar affirmation), creating an account, executing an order or order form that references these Terms, or otherwise accessing or using the Services, you acknowledge that you have read and understood these Terms and agree to be bound by them. If you do not agree, you must not access or use the Services.
1. Definitions
Capitalized terms have the meanings given where first used. In addition:
"Beta Features" means features identified as beta, preview, experimental, evaluation, or early access.
"Customer Data" means data, content, and materials that you or your authorized users upload, connect, transmit, or otherwise make available to the Services, including data drawn from your connected marketplace and advertising accounts.
"Outputs" means recommendations, analyses, forecasts, reports, copy, and other results generated by the Services, including results produced using artificial-intelligence or machine-learning technologies.
"Third-Party Services" means products, platforms, models, or services not provided by Cauz that the Services integrate with or rely upon, including Amazon, Google, OpenAI, and Anthropic.
2. Eligibility; Authority; Accounts
You must be at least eighteen (18) years old and able to form a binding contract to use the Services. The Services are intended for business use and are not directed to consumers or to children.
If you use the Services on behalf of an entity, you represent that you are authorized to bind that entity, and "you" refers to both you and that entity.
You are responsible for safeguarding your account credentials and for all activity occurring under your account, whether or not authorized by you. You will notify us promptly of any suspected unauthorized use.
3. The Services; Modifications; Beta Features
Cauz provides a software platform that applies artificial intelligence, machine learning, and analytics to assist businesses with digital marketing and growth on Amazon.com and other supported marketplaces.
We may modify, update, suspend, or discontinue any part of the Services from time to time. We will not materially decrease the core functionality of a paid subscription during your then-current paid term without providing notice and, where required, a pro-rated refund of pre-paid, unused fees.
Beta Features. Beta Features are provided "as is," may be changed or withdrawn at any time, are excluded from any service-level or support commitment, and are not recommended for production-critical use.
4. License Grant; Reservation of Rights
Subject to these Terms and timely payment of applicable fees, Cauz grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your internal business purposes during the term.
All rights not expressly granted are reserved. No implied licenses arise under these Terms.
5. Customer Data; Ownership; License to Cauz
As between the parties, you retain all right, title, and interest in and to Customer Data. Cauz claims no ownership of Customer Data.
You grant Cauz a worldwide, non-exclusive, royalty-free license to host, access, process, transmit, store, reproduce, and display Customer Data solely to provide, maintain, secure, and support the Services and to perform our obligations and exercise our rights under these Terms.
You represent and warrant that you hold all rights, consents, and authority necessary to provide Customer Data to Cauz and to grant the foregoing license, and that Cauz's authorized use of Customer Data will not violate any law or third-party right or any applicable marketplace or platform policy (including Amazon's).
6. Use of Data; AI Model Training; Privacy
Aggregated/De-identified Data. Cauz may generate aggregated or de-identified data and statistics from the operation of the Services and may use such data for any lawful business purpose, including to operate, improve, and benchmark the Services, provided that such data does not identify you or any individual and is not presented in a manner that re-identifies you.
AI Model Training. Cauz will not use identifiable Customer Data to train, fine-tune, or improve generally available artificial-intelligence or machine-learning models for the benefit of third parties, except (i) as expressly authorized by you in writing, or (ii) in aggregated or de-identified form.
Privacy. Our collection and use of personal information is described in our Privacy Policy at https://cauz.ai/privacy-policy, which is incorporated by reference. Where Cauz processes personal information on your behalf as a service provider or processor, the parties will comply with applicable data-protection law, including the California Consumer Privacy Act, as amended (Cal. Civ. Code § 1798.100 et seq.), and will enter into a data processing addendum where required.
7. Intellectual Property; Feedback
The Services, including all software, models, algorithms, workflows, user interfaces, designs, documentation, and associated intellectual property, are and remain the exclusive property of Cauz and its licensors and are protected by intellectual-property and other laws.
If you provide suggestions, enhancement requests, or other feedback regarding the Services, you grant Cauz a perpetual, irrevocable, royalty-free license to use and exploit that feedback without restriction or obligation to you.
8. AI-Generated Outputs
Outputs are generated algorithmically and may contain inaccuracies, errors, omissions, or outdated information. Outputs are provided for informational purposes only and are not professional, legal, financial, tax, or accounting advice.
You are solely responsible for reviewing, evaluating, and verifying Outputs before relying on or acting upon them, and for ensuring that your use of Outputs complies with all applicable laws and with the policies of any marketplace or platform on which you operate, including Amazon's seller, advertising, and content policies.
Given the nature of generative technologies, Outputs may not be unique, and similar or identical Outputs may be generated for other customers. We make no representation that Outputs are original or non-infringing, and you are responsible for clearing any rights necessary for your use.
9. Acceptable Use
You will not, and will not permit any third party to:
- use the Services in violation of any applicable law, regulation, or third-party right, or for any fraudulent, deceptive, infringing, or otherwise unlawful purpose;
- interfere with, disrupt, or impose an unreasonable load on the Services or circumvent any security measure, rate limit, access control, or usage restriction;
- reverse engineer, decompile, disassemble, or attempt to derive the source code, models, algorithms, or underlying technology of the Services, except to the extent this restriction is prohibited by applicable law;
- use the Services to build or train a competing product or service, or to benchmark for purposes of competition; or
- introduce malware or other harmful code, or upload content you lack the right to upload.
We may investigate suspected violations and may suspend or terminate access under Section 12 for any violation of this Section.
10. Confidentiality
Each party may disclose confidential or proprietary information to the other. The receiving party will use such information only as needed under these Terms and will not disclose it except to those with a need to know who are bound by confidentiality obligations, or as required by law (with prompt notice where lawful).
These obligations do not apply to information that is or becomes public through no fault of the receiving party, is independently developed, is lawfully received from a third party without restriction, or is disclosed with the discloser's prior written consent.
11. Term; Suspension; Termination
These Terms remain in effect while you use the Services. You may stop using the Services at any time; subscription cancellations take effect as provided in Section 10 or an applicable order form.
We may suspend or terminate your access, in whole or in part, (i) for your material breach of these Terms (including non-payment) not cured within a reasonable time after notice, or (ii) immediately where continued access poses a legal, security, or operational risk or where required by law or a Third-Party Service.
Upon termination: your right to access the Services ceases; accrued payment obligations remain due; and the following Sections survive: 5, 6, 7, 8, 11, 13, 14, 15, 16, and 18 through 20.
12. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES, OUTPUTS, AND BETA FEATURES ARE PROVIDED "AS IS" AND "AS AVAILABLE." CAUZ DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES OF ACCURACY, RELIABILITY, OR UNINTERRUPTED OR ERROR-FREE OPERATION. CAUZ DOES NOT WARRANT ANY PARTICULAR RESULT FROM USE OF THE SERVICES OR OUTPUTS.
Some jurisdictions do not allow the exclusion of certain warranties; to that extent, the exclusions above may not apply to you.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, BUSINESS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
CAUZ'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO CAUZ DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF A LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
Exceptions. Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law, including, under California Civil Code section 1668, liability for fraud, willful injury to the person or property of another, or violation of law (whether willful or negligent). The foregoing limitations also do not apply to your payment obligations or to a party's indemnification obligations under Section 15.
Basis of the bargain. The parties agree that the warranty disclaimers and liability limitations in these Terms are a material and bargained-for basis of the agreement and reflect an allocation of risk reflected in the pricing of the Services.
14. Indemnification
You will defend, indemnify, and hold harmless Cauz and its affiliates, and their respective officers, directors, employees, and agents, from and against any third-party claims, and any resulting liabilities, damages, losses, costs, and reasonable attorneys' fees, arising from (i) your use of the Services, (ii) Customer Data, (iii) your breach of these Terms, or (iv) your violation of any law or third-party right.
Cauz will promptly notify you of any claim, allow you to control the defense (provided any settlement that imposes a non-monetary obligation on Cauz requires Cauz's consent), and reasonably cooperate at your expense.
15. Governing Law; Venue
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Subject to any binding arbitration agreement between the parties, the state and federal courts located in Orange County, California will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Services, and each party consents to personal jurisdiction and venue there. The U.N. Convention on Contracts for the International Sale of Goods does not apply.
16. Changes to These Terms
We may update these Terms from time to time. For non-material changes, the updated Terms take effect when posted, and we will revise the "Last Updated" date. For material changes, we will provide reasonable advance notice (for example, by email or in-product notice) before they take effect, and, where required by law or where the change materially and adversely affects your rights, your continued use after the effective date constitutes acceptance only if you have been given a meaningful opportunity to review and decline. If you do not agree to a material change, your remedy is to stop using the Services and, for paid subscriptions, to cancel as provided in Section 10.
17. Electronic Communications; Notices
You consent to receive communications from us electronically, including by email and in-product notice, and you agree that electronic communications satisfy any legal requirement that a communication be in writing. Legal notices to Cauz must be sent to Cauz AI, LLC, 4121 Westerly Pl, Ste 101, Newport Beach CA 92660, with a copy to support@cauz.ai; notices to you may be sent to the email or account address on file. Notice is deemed given when sent (for email) or when delivered (for mail).
18. Third-Party Services
The Services may integrate with or depend on Third-Party Services. Your use of Third-Party Services is governed by their terms and privacy policies, and you are responsible for obtaining and maintaining any required Third-Party Service accounts and credentials. Cauz is not responsible for the availability, accuracy, security, pricing, or performance of, or any changes to, Third-Party Services, and disclaims liability arising from them.
19. General
Entire Agreement. These Terms, together with any order form, the Privacy Policy, and any policies referenced herein, are the entire agreement between the parties regarding the Services and supersede all prior or contemporaneous understandings on the subject. In the event of a conflict, a signed order form controls over these Terms.
Assignment. You may not assign these Terms without Cauz's prior written consent; any attempted assignment in violation of this Section is void. Cauz may assign these Terms, including in connection with a merger, acquisition, or sale of assets.
Force Majeure. Neither party is liable for any delay or failure to perform (other than payment obligations) due to causes beyond its reasonable control, including acts of God, natural disasters, government action, internet or utility failures, labor disputes, cyberattacks, or Third-Party Service failures.
Severability; Waiver. If any provision is held unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will remain in effect. A party's failure to enforce any provision is not a waiver of future enforcement.
Relationship; No Third-Party Beneficiaries. The parties are independent contractors. These Terms create no agency, partnership, or joint venture, and confer no rights on any third party.
Export and Sanctions. You represent that you are not subject to any applicable export or sanctions restriction and will comply with applicable export-control and sanctions laws in using the Services.
Contact. Questions about these Terms may be sent to support@cauz.ai.